REQUIREMENT
- Diploma or Bachelor's degree in Information Technology, Computer
Science, Engineering, or a related discipline.
- Approximately 5-8 years of hands-on IT support/infrastructure
experience.
- Practical experience supporting both Windows and macOS environments.
- Hands-on experience with Microsoft 365 and Microsoft Intune.
- Working knowledge of Cisco Meraki switches and LAN troubleshooting.
- Experience supporting an enterprise EDR solution, preferably Microsoft
Defender for Endpoint or Bit Defender or comparable technology.
- Good understanding of TCP/IP networking, VLANs, DHCP and DNS.
- Strong troubleshooting and root-cause analysis skills.
- Good written and verbal communication skills.
PREFERRED CERTIFICATIONS
Any of the following would be beneficial:
- Microsoft 365 Certified: Endpoint Administrator
- Microsoft 365 / Azure fundamentals certification
- Cisco CCNA or Meraki-related training
- ITIL Foundation
RESPONSIBILITY
- Microsoft 365 Administration & Support
- Microsoft Intune & Endpoint Management
- Windows & macOS Support
- Endpoint Security / EDR
- Cisco Meraki & LAN Support
- IT Service & User Support
Interested candidate,
email your latest
resume and portfolio to careers@digisme.in