Customer Success Stories

How DigiSME helps maintain employee attendance and HR operations at Gravymatrix?

To adapt to its expanding operations and enhance employee management, Gravymatrix Ventures sought a modern HR solution. Discover how DigiSME facilitated seamless time tracking and workers' attendance, empowering the HR team for streamlined operations.

Company

Gravymatrix Ventures stands at the forefront of India's third-party inspection industry. The company prides itself on its technological prowess, leveraging advanced systems to ensure unparalleled efficiency and reliability. Over the course of four years, they have built a reputation for excellence, serving clients across a wide range of industries with unwavering dedication.

Their extensive network spans more than eighty cities, allowing them to deliver reliable and high-quality inspections wherever they are needed. With a team of highly skilled surveyors proficient in various technical fields, including electrical, instrumentation, mechanical, civil, coating, and NDT, Gravymatrix Ventures is well-equipped to meet the diverse needs of its clients with precision and expertise.

In the inspections and surveying industry, surveyors regularly work out of office at inspection sites. With such a huge team working across several cities in the country, it is all the more important for Gravymatrix to manage surveyor attendance at sites in an efficient manner.

The Challenges

Prior to the implementation of DigiSME's attendance module into their workforce, Gravymatrix Ventures faced significant challenges in managing their inspectors effectively. The company received a lot of feedback from clients, highlighting inspectors not reaching the designated inspection sites and providing inaccurate location information.

Timely attendance at inspection locations was critical to maintaining prompt service delivery and ensuring client satisfaction. However, without a robust system in place, Gravymatrix Ventures struggled to maintain accountability and reliability, leading to inefficiencies in their operations and potential lapses in service quality.

The Solution

The implementation of DigiSME's attendance module marked a turning point for Gravymatrix Ventures, revolutionizing its approach to human resource management. With DigiSME's innovative technology, Gravymatrix Ventures gained the ability to track and monitor inspector attendance with precision and efficiency.

This streamlined solution not only addressed their challenges in employee management but also improved overall operational efficiency and client satisfaction. The seamless integration of DigiSME's Attendance Software into their workflow has empowered Gravymatrix Ventures to deliver on their commitment to excellence, positioning them as leaders in the industry.

Atul Mishra

Operation Head, Gravymatrix Ventures

"DigiSME's customer support team's proactive and responsive nature has greatly enhanced our experience with the product. Their dedication, along with exceptional performance, has strengthened our confidence in DigiSME. As the operation head, I am incredibly grateful for the ongoing support and dedication of the team, which has played a crucial role in our successful relationship with the company."

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